Frequently Asked Questions
Everything you need to know about your Psycle experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
How do I initiate a return or exchange?
We offer a 30-day return policy. Simply visit our returns portal with your order number and email address to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your products covered by a warranty?
All Psycle products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination country and local customs.